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$0 - $10
$10 - $20
$20 - $30
$30 - $50
Over $50
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How long does it take to process and ship my order?
Your order should be processed in 24 to 48 hours beginning the next business day
during the standard business week, Monday through Friday. If you order is received
on the weekend, the 24 to 48 hour processing period begins on the next business
day following the day your order was placed.
When can I expect to receive my order?
With standard shipping our customers could receive their orders anytime between
3-10 business days following a 24-48 hour processing time as mentioned in FAQ
#1. We ask our customers to allow 8-10 business days. For more specific information
on your order you can email us.
Does CK Collectibles ship internationally?
We are sorry but we are currently not shipping outside of the US.
How do I know if the item I ordered is in stock?
We do our very best to keep a current inventory status of our products, however,
there is a margin of variance. Within the 24 to 48 hour processing time if we
find that your item is backordered or out of stock we will notify you by email.
You may then choose to wait for the item and it will ship when it becomes available,
choose another item of the same price or we can simply refund the price of that
item and ship the rest of your order. (If we do not hear from you about backordered
items then we assume you wish to wait for the item)
How important is the billing information when I am using a credit card for payment?
Very Important. Our policy is to verify that every billing address presented for
payment of an order is an exact match with the address on file with your credit
card company. If the billing address and does not match with the address on file
with your credit card company you will be notified within 24 to 48 hours of placing
your order. Any order can be sent to a different address than your own as long
as the billing address is an exact match with the credit card provided.
Can I place an order over the phone or fax?
For our customers who are uneasy about placing orders over the Internet, we will
be happy to take orders by phone or fax. The most efficient way to place your
order is on our secure website. This gives our customers the option of printing
out a copy of the order and checking the status of your order at any time. This
also allows us the advantage of automatic order confirmation and automatic auto
status updates presented to our customers through the indicated email address,
which helps us to more efficiently serve our customers.
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